Our proactive approach put the onus on us to make sure that your computing system is operating at peak performance.

Server Watch

24x7 Monitoring and escalation	We monitor all processes and services on your server.  If there's a problem, we'll work with you to resolve it.
Hard Drive Alerts	Know about hard drive issue before they happen.  We used predictive failure technology and space monitoring to alert you of any issues.
AntiVirus and SpyWare Protection	Stop Viruses and SpyWare with real-time protection.  Don't worry about scheduling scans and paying license fees... It's all included.
Asset Management and Reporting	Know your Server system information, performance statistics and a list of installed software.
File System cleanups	Semi-weekly file systems cleanups and temp file deletions.
Microsoft Patch Management	Ever have a Microsoft Update break your computer?  We test every Microsoft Patch before we allow it to be deployed.

TotalCare Server

includes all Server Watch services +

Unlimited Remote Support	Call us as much as you want.  There are no incident charges for adding, deleting, modifying users or maintaining your server.
Backup Management	Ensure that your backups are running properly and timely
Active Directory Management	Manage Users, Security Groups, Domain Policies and DNS

TotalCare Server add-ons

Exchange Server	Database Backups, Database size monitoring, Online/Offline defrags, mailbox cleanups, SMTP configuration and monitoring
SQL Server	Database Backups, SQL service monitoring